THINGS YOU SHOULD KNOW BEFORE REQUESTING A COMMISSION
Commissions are a limited time offer and are first come first serve. If the artist is occupied with other commissions, you will be put on a waitlist.
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Commission requests are not a commitment, these request just put you on the waitlist. Your commission will become a commitment after you are at the top of the waitlist and contacted for confirmation.
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To prevent patrons from abandoning their commissions, a 100$ deposit is required. You will be contacted about your deposit once you have reached the top of the waitlist.
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Commissions are priced individually and fairly. Starting with the cost of materials and adding 50$ every hour the commission is worked on. So depending on the materials, size, and detail you want, the prices vary. This also means you will not know the total cost of the your commission until it is completed. However, If you have a specific budget in mind, the artist is more than willing to cooperate within reason.
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As your commission is being worked on, expect to be contacted by the artist with updates and questions about patron preferences. As updates come in, you will get to see how your commission is turning out and share any ideas on how you would like to continue.
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These commissions are made specifically for you so don't be afraid to speak up or ask questions!
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With that being said I also will not accept certain commissions that are outside of my expertise and could recommend another artist who I think could better capture your vision.
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After considering the above, if you would like to request a commission please contact me through the contact page or email me at Infernacelia@gmail.com.
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Commission Refund Policy:
We will only refund your purchase if the package and commission arrives damaged, just send us an email with the photo of the damaged goods so we can approve your refund. Once your refund us approved, you can choose between mailing the damaged art back and receiving your money back, or having the artwork repaired/replaced. If you are unsatisfied with your commission upon arrival, we cannot refund your purchase because of the very open communication we offer during the commission process to express your wants and needs. We will also not refund any missing works due to frequent scammers that pray on small businesses in the art community.
These policies are flexible and can change from case to case.